Customer service DP3


Service providers can deal with rude or inconsiderate customers by making sure that they remain professional. Just because the customer is rude does not mean that the service provider should also be rude. Service providers should avoid retaliation when dealing with rude customers.

  • How can you effectively deal with rude or inconsiderate customers?

Journal Entry

See attachments for instructions

NR324/NR329 Keola Akana simulation questions

Describe the assessment cues and anticipated nursing actions a nurse would anticipate for a client
experiencing digoxin toxicity.

Compare and contrast key information and nursing considerations for the following medications utilized
for heart failure

fill a chart


a written proposal that describes an assessment of the needs of the client(s) and why you feel this project would be beneficial to improve health outcomes. Include the goal of the project, the target audience, and what you expect the response to be.

This proposal must be at least 2 pages long, not counting reference pages, and be appropriately cited in APA format.

discussion 11

 Bullying prevention is a growing research field that investigates the complexities and consequences of bullying. There is also a complex relationship between bullying and suicide. 

Visit x.html and identify resources for preventing bullying and assisting children who have been bullied. Instructions:

Post your discussion to the Moodle Discussion Forum. Word limit 500 words. Support your answers with the literature and provide citations and references in APA, 7th ed. format with shcolarly references no older than 5 years

question 2

Improving Patient Readiness for Outpatient Palliative Care

Instructions: answer the following 2 questions and add them to the paragraph below. Cite, reference (should be within 7 years), no plagiarism, original work.

1. “Onboarding” without an explanation of what it is.

2. I think you should focus the lens on readiness more than onboarding. Your paper is about patient readiness. Your introduction should be better with how many people need Palliative care and how many aren't enrolling in palliative care because they do not understand what palliative care is.

Palliative care refers to alleviating and relieving the symptoms and pain of an incurable medical condition the patient is experiencing (Schlick & Bentrem, 2019). The palliative process begins with the onboarding process. The onboarding process for palliative care is critical in ensuring that patients and their families receive the highest quality of care and support. It involves the initial assessment, coordination and planning, communication and education, emotional and psychological support, and continuity of care. This process sets the stage for a collaborative and supportive relationship between patients, their families, and the providers.


 # Research issues surrounding human genetics and eugenics, including stem cell research, cloning, and genetic testing and treatment.

  • Choose and describe a scientific technique or practice related to genetics and eugenics. Provide the rationale behind the use of this technique or practice.
  • Discuss your thoughts and ideas regarding the technique or practice. Is it ever justifiable? Why or why not?

spiritual considerations

What spiritual considerations surrounding a disaster can arise for individuals, communities, and health care providers? Explain your answer in the context of a natural or human caused disaster. How can a community health nurse apply the Christian worldview to the care of the individual, community, self, and colleagues during disaster management?


Each year, 1.5 million Americans are diagnosed with diabetes (American Diabetes Association, 2019). If left untreated, diabetic patients are at risk for several alterations, including heart disease, stroke, kidney failure, neuropathy, and blindness. There are various methods for treating diabetes, many of which include some form of drug therapy. The type of diabetes as well as the patient’s behavior factors will impact treatment recommendations.

For this Discussion, you compare types of diabetes, including drug treatments for type 1, type 2, gestational, and juvenile diabetes.

To Prepare:

  • Review the Resources for this module and reflect on differences between types of diabetes, including type 1, type 2, gestational, and juvenile diabetes.
  • Select one type of diabetes to focus on for this Discussion.
  • Consider one type of drug used to treat the type of diabetes you selected, including proper preparation and administration of this drug. Then, reflect on dietary considerations related to treatment.
  • Think about the short-term and long-term impact of the diabetes you selected on patients, including effects of drug treatments.

 Post a brief explanation of the differences between the types of diabetes, including type 1, type 2, gestational, and juvenile diabetes. Describe one type of drug used to treat the type of diabetes you selected, including proper preparation and administration of this drug. Be sure to include dietary considerations related to treatment. Then, explain the short-term and long-term impact of this type of diabetes on patients. including effects of drug treatments. Be specific and provide examples. 

week 5-5550 replies

Reply to two other student posts with a reflection of their response.  Please make sure to provide citations and references (in APA, 7th ed. format) for your work. (300 words minimum)